Shipping

Wigwam ships orders on business days, Monday through Friday (excluding holidays). *Please keep in mind we do not ship on weekends. Orders typically ship within 2-4 business days after processing but may take 5-7 business days given a significant surge in online orders and around the holidays. Expedited shipping is currently not an option. 

Can I change or cancel my order?

If you made a mistake on your order, like ordering the wrong product, size or color, you can contact us within the hour to have your order canceled. We cannot make any product changes to a placed order.  After the first hour, we cannot cancel or change an order.

It may be possible to accommodate an address update after the initial hour, but we cannot guarantee it, as we work quickly to process and ship your orders. Please emails us at support@wigwam.com with the email subject line  SHIPPING ADDRESS UPDATE, and our team will do our best to accommodate your request. 

Wigwam and its partners will not be shipping on the following major holidays and USPS closing days in 2025:

  • New Year's Day
  • January 10 - Physical Inventory 
  • Martin Luther King Jr. Day 
  • Presidents Day 
  • Good Friday
  • Memorial Day 
  • Juneteenth National Independence Day 
  • Independence Day 
  • Labor Day 
  • Columbus Day 
  • Veterans Day 
  • Thanksgiving Day 
  • Christmas Eve
  • Christmas Day 
  • New Years Eve 

Wigwam.com currently ships within the United States for a flat rate of $7.50 for Ground shipping. All orders ship via USPS or FedEx for larger packages.  *The Carrier that is most economical is chosen by Wigwam's shipping department based on the package's weight, size and shipping location. 

*Wigwam is not liable for any lost or stolen orders upon delivery.

Orders at or below $55 will have a flat rate shipping fee of $7.50

*This is based on initial order value after discounts have been applied and does not include tax.

As noted in accordance with Returns, Wigwam does not reimburse return shipping, but we will ship your new order for craftsmanship replacements free of charge.